from https://www.telstra.com.au/support/category/email/set-up/imap-pop-and-smtp-information-for-manual-email-set-up


  • IMAP is the recommended setting for Telstra Mail customers.

IMAP settings

Account type:

  • Account type: IMAP

 

Incoming server details:

  • Incoming server address: imap.telstra.com
  • Incoming server port: 993
  • Encrypted connection: SSL

 

Outgoing server details:

  • Outgoing server address: smtp.telstra.com
  • Outgoing server port: 465 (recommended) or 587
  • SMTP authentication: On
  • Encrypted connection: SSL/TLS on port 465 (recommended) or STARTTLS on port 587

 

Username & Password:

  • User name: Your Telstra email address - ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com.’
  • Password: Your Telstra email account password - REMEMBER it’s case sensitive.

 

Other settings to check:

  • Make sure ‘Outgoing server requires authentication’ is ticked.


POP settings

Account type:

  • Account type: POP3

 

Incoming server details:

  • Incoming server address: pop.telstra.com
  • Incoming server port: 995
  • Encrypted connection: SSL

 

Outgoing server details:

  • Outgoing server address: smtp.telstra.com
  • Outgoing server port: 465 (recommended) or 587
  • Authentication: Yes
  • Encrypted connection: SSL/TLS on port 465 (recommended) or STARTTLS on port 587

 

Username & Password:

  • User name: Your Telstra email address - ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com.’
  • Password: Your Telstra email account password – REMEMBER it’s case sensitive.

 

Other settings to check:

  • Make sure ‘Outgoing server requires authentication’ is ticked